Privacy Policy

1. Information We Collect

WaveformKnot collects information to provide effective lead generation services. We collect:

Information You Provide

• Contact information (name, email, phone number)
• Company details and business information
• Target customer profiles and preferences
• Communication preferences and settings
• Payment and billing information

Information We Collect Automatically

• Website usage data and analytics
• Device information and IP addresses
• Campaign performance metrics
• Communication engagement data

Third-Party Information

• Publicly available business information
• Professional networking data
• Industry databases and directories
• Social media public profiles

2. How We Use Your Information

We use collected information to:

• Provide and improve our lead generation services
• Identify and qualify potential prospects for your business
• Execute multi-channel outreach campaigns
• Generate analytics and performance reports
• Process payments and manage your account
• Communicate with you about our services
• Comply with legal obligations and prevent fraud

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist in delivering our services, including:

• Cloud hosting and data storage providers
• Email and communication platforms
• Analytics and reporting tools
• Payment processing services

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Enforce our terms of service

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We implement comprehensive security measures to protect your information:

• Industry-standard encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Access controls and employee training programs
• Secure data centers with physical and digital protections
• Incident response procedures and breach notification protocols

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Retained while your account is active
• Campaign data: Retained for 3 years for analytics and reporting
• Communication records: Retained for 7 years for compliance
• Financial records: Retained as required by applicable laws

You may request deletion of your data at any time, subject to legal retention requirements.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format
• Review how your information is being used

Correction and Updates

• Update or correct inaccurate information
• Modify your communication preferences
• Change your account settings and preferences

Deletion and Restriction

• Request deletion of your personal information
• Restrict processing of your data
• Object to certain uses of your information

Opt-Out Options

• Unsubscribe from marketing communications
• Disable cookies and tracking technologies
• Withdraw consent for data processing

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions for data transfer destinations
• Certification schemes and binding corporate rules
• Regular compliance audits and assessments

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze website usage:

Essential Cookies

• Authentication and security cookies
• Session management and preferences
• Load balancing and performance optimization

Analytics Cookies

• Website usage statistics and performance metrics
• User behavior analysis and optimization
• Campaign effectiveness measurement

You can control cookie preferences through your browser settings or our cookie consent manager.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will:

• Post the updated policy on our website
• Notify you of material changes via email
• Provide 30 days notice before changes take effect
• Maintain previous versions for reference

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us: